• Picking the Right Product

    Paxton Wright - Leedom

    Paxton Wright

    In Part 1 of “Enhance your People, Process, and Product,” we focused our attention on the value of people. Having the right people, in the right job, is critical to your business’ success. In the December 2014 issue of Dealer Business Journal, I offered practical insights on hiring, developing and retaining your people. Maximizing the performance of your people can have a significant, positive impact on your dealership’s productivity and bottom line.

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  • Daily Duties

    Rick Boucher - Leedom

    Rick Boucher

    When it comes to running a dealership the avenues of supervision and accountability include the following areas: Sales, Collections, Accounting, Service and Parts and General

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  • Keys to Success

    Chris Leedom - Leedom

    Chris Leedom

    Over the past 20 years I have had the privilege of working with a few thousand independent dealers. During this time I have formed an opinion on what may be the most overlooked fundamental business practice in the independent dealer arena – proper business plan development.

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  • Repair Rescue

    David Brotherton - Leedom

    David Brotherton

    A dealer had had a good 2014. Not great, mind you, but good. Sales goals were met for the year and, even more importantly, were consistent throughout the year. Delinquency and repossession targets were also met well as consistently hitting their cash collections targets as well. Most of us would kill for this kind of performance in our KPI’s. So, why wasn’t this a great year instead of just a good one?

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